Dear guests!

After a wonderful summer season with many happy guests, we closed on 4th October for our traditional seasonal closing. But we are already looking forward to the 19th of December when we will again open our hotel for the winter season, with hopefully plenty of snow.

 

With pleasure you may reach our reservations team 7 days a week from 8.30 a.m. until 4.30 p.m. for your request, reservation or just a simple enquiry by dialing +43-5674-8181 or sending us an e-mail to office@hotelsinger.com. We truly look forward to hearing from you.

 

By clicking here you can find all the important information about how we will be looking after your safety in our hotel.

 

Please also have a look at our new  cancellation policy for the winter season 2020/21.

 

Trust us and visit us – we are excited to see you and care for you.

 

Yours sincerely

Family Singer
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Hotel Singer booking Information

Everything you need to know

So that you can start your holidays at the Hotel Singer, our traditional hotel in Berwang, properly informed, we have summarised everything worth knowing here. Should you have any questions, please don’t hesitate to contact us.

Arrival and departure

On the day of your arrival, your room is available from 3:00 p.m. On the day of departure, we kindly ask you to check out by 11:00 a.m. To make the most of your holidays, the Singer’s SPA is also available free of charge on the day of your departure.

Tip: You can enjoy toll-free travel to and from Germany.

Garage

We charge €14 per day in summer and €16 per day in winter for a parking space in the garage.

Dogs

We charge €25 per day for your furry four-legged friend. The panorama rooms (Rastkopf double room, Grubig junior suite, Zugspitze family rooms) are dog-free rooms, where dogs are not allowed. Furthermore, we ask for your understanding that dogs are not allowed in the restaurants, wellness area, or Alpine Relaxation Garden.

Minimum stays, deductions and surcharges
  • Minimum stay of 4 nights required: 19.12. - 25.12.2020
  • Minimum stay of 7 nights required: 26.12.2020 - 03.01.2021 and 13.02.- 27.02.2021
  • No arrival: 31.12.2020
  • Supplement for short stays in summer (1-3 nights): €5 per person per day
  • Supplement for weekends in winter (up to 2 nights for arrivals on Friday or Saturday): €10 per person and day
  • Supplement for double room for single use (subject to availability): 50%
  • Supplement for New Year’s Eve: €110 per adult and €55 per child (7-14 years)
  • Discount for overnight stay with breakfast: €20 per person and night
  • Daily menu: €58 per person and day
  • À la carte breakfast: €20 per person per day
Children’s rates per night in parents’ room
  Low seasonHigh season/Carnival/New Year’s
under 3 yearsincl. breakfast€ 16€ 16
3 to 5 yearsincl. breakfast & 3-course children’s menu€ 45€ 65
6 to 9 yearsincl. breakfast & 3-course children’s menu€ 65€ 90
10 to 14 yearsincl. half board€ 80€ 115
over 15 yearsincl. half board€ 130€ 130
Reservation

In order to confirm your reservation, we kindly ask for written confirmation (via fax or e-mail), stating your credit card details and expiry date as a guarantee for the booking. For stays over Christmas, New Year’s Eve, or Carnival (or if requested), we ask for a deposit of 30% of the total amount.

Special: Single parent with child

50% discount on the daily price for children during the low season (valid for accommodation in the parent’s room with a full-paying guest)

Cancellation policy

In case of non-compliance with the binding reservation, the following cancellation conditions apply:

  • Cancellation is free up to 7 days before arrival.
  • For bookings over the Christmas and the New Year period cancellations can be made free of charge until 30th November 2020, and for Carnival bookings until 24th of January 2021.
  • If the cancellation period is not observed, 100% of the room price will be charged.
  • In case of late arrival or early departure, the entire booked stay will be charged.

 

Under the following circumstances a free cancellation or an early departure is possible at any time and will not be charged:

  • Your country of residence has issued a travel warning for the whole of Austria, for the federal state of Tyrol, for our political district of Reutte or our town of Berwang
  • The Austrian Government or the State of Tyrol is declining entry from your country of residence or the borders of Austria are closed
  • Due to an official closing we cannot operate our hotel or can only accept a limited number of guests.

 

For all other eventualities and to minimise costs and inconveniences, we recommend taking out a trip cancellation insurance from ““Europäische Reiseversicherung”” for cancellation, early departure, and mountain rescue services. This insurance explicitly covers cancellations if you or a close family member living in the same household GET sick with COVID-19.

 

Our reception team are happy to provide you with more information.

T +43 5674 8181
office@hotelsinger.com

Payment methods

You can pay your hotel bill in cash and with all common EC or credit cards (Visa, Mastercard, American Express).