Dear guests!

As a measure to try and contain the Corona Virus,  the Austrian federal government has issued many regulations. One of them was the closure of all hotels and restaurants by March 16th 2020. Therefore we had to end our winter season considerably earlier than usual.

But we are looking positively into the future and we hope to start the summer season as originally planned on May 21st 2020.  We hope to create again wonderful moments for you in our breathtaking alpine scenery combined with genuine Austrian hospitality and personalized service.

For now, we have kept your already made summer bookings and we are also happily accepting new ones for the upcoming summer and winter seasons. You can reach our reservation team by phone +43-5674-8181 or e-mail office@hotelsinger.com at any time. Please note that we have implemented a special cancellation policy for this summer season:  you may alter or cancel your booking for free up to 7 days before your arrival. This is valid for all bookings in the summer season 2020.

If the situation changes we will let you know.

Look after yourselves – we hope to see you again soon in Berwang!

Yours sincerely

Family Singer
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Hotel Singer booking Information

Everything you need to know

So that you can start your holidays at the Hotel Singer, our traditional hotel in Berwang, properly informed, we have summarised everything worth knowing here. Should you have any questions, please don’t hesitate to contact us.

Arrival and departure

On the day of your arrival, your room is available from 3:00 p.m. On the day of departure, we kindly ask you to check out by 11:00 a.m. To make the most of your holidays, the Singer’s SPA is also available free of charge on the day of your departure.

Tip: You can enjoy toll-free travel to and from Germany.

Garage

We charge €14 per day in summer and €16 per day in winter for a parking space in the garage.

Dogs

We charge €20 per day for your furry four-legged friend. The panorama rooms (Rastkopf double room, Grubig junior suite, Zugspitze family rooms) are dog-free rooms, where dogs are not allowed. Furthermore, we ask for your understanding that dogs are not allowed in the restaurants, wellness area, or Alpine Relaxation Garden.

Minimum stays, deductions and surcharges
  • Minimum stay of 3 nights required: 19.12. - 25.12.2020
  • Minimum stay of 7 nights required: 26.12.2020 - 03.01.2021 and 13.02.- 27.02.2021
  • No arrival: 31.12.2020
  • Supplement for short stays in summer (1-3 nights): €5 per person per day
  • Supplement for weekends in winter (up to 2 nights for arrivals on Friday or Saturday): €10 per person and day
  • Supplement for double room for single use (subject to availability): 50%
  • Supplement for New Year’s Eve: €110 per adult and €55 per child (7-14 years)
  • Discount for overnight stay with breakfast: €20 per person and night
  • Daily menu: €58 per person and day
  • À la carte breakfast: €20 per person per day
Children’s rates per night in parents’ room
  Low seasonHigh season/Carnival/New Year’s
under 3 yearsincl. breakfast€ 16€ 16
3 to 5 yearsincl. breakfast & 3-course children’s menu€ 45€ 65
6 to 9 yearsincl. breakfast & 3-course children’s menu€ 65€ 90
10 to 14 yearsincl. half board€ 80€ 115
over 15 yearsincl. half board€ 130€ 130
Reservation

In order to confirm your reservation, we kindly ask for written confirmation (via fax or e-mail), stating your credit card details and expiry date as a guarantee for the booking. For stays over Christmas, New Year’s Eve, or Carnival (or if requested), we ask for a deposit of 30% of the total amount.

Special: Single parent with child

50% discount on the daily price for children during the low season (valid for accommodation in the parent’s room with a full-paying guest)

Cancellation policy

In case of non-compliance with the binding reservation, the following cancellation conditions apply:

  • Cancellation is free up to 14 days before arrival, in the summer low season up to 7 days before arrival and over Christmas, New Year's, and Carnival, up to 50 days before arrival.
  • If the cancellation period is not observed, 100% of the room price will be charged.
  • In case of late arrival or early departure, the entire booked stay will be charged.

To minimise costs and inconveniences, we recommend taking out a trip cancellation insurance from “Europäische Reiseversicherung” for cancellation, early departure, and mountain rescue services.

Our reception team are happy to provide you with more information.
T +43 5674 8181
office@hotelsinger.com

Payment methods

You can pay your hotel bill in cash and with all common EC or credit cards (Visa, Mastercard, American Express).